Setting Up Your Store: Display

The first heading is Display and is defaulted to when you open up Settings.  The first part is your store name.  It doesn’t have to be the same as your user name.  The store name that you may want might be used.  Come up with something creative and not just put an ‘S’ after Recycled Brick.  You can have a slogan, a logo and what colors your store will be in.

Next is the Announcements and Banner.  These will appear in the store for buyers to see.  I use them to tell buyers to check out the Splash Page since that is where I do all my updates about my store.

Below is the Store Landing page.  This will be the first thing a buyer sees when they come to your store.  The Splash Page is where I list any special events I have running in my store. Sometimes this isn’t always the first thing buyer sees. A quirk of Bricklink so I remind buyers to check out the Splash Page.

You also can make Featured Groups which are items that are in your store that you want to showcase.  I use this from time to time but again selecting it as the first thing a buyer sees may not happen.

Setting Up Your Store: Management

The next heading is Management.  This is where you can open and close your store.  You can have your store Auto-close after so many days of you not logging in.  The minimum is 3 days.  Sellers have wanted minimum 1 day but Bricklink said they fixed in and it is not fixed so 3 days is the minimum.  The Store Password is for when your store is closed.  It allows a buyer to look in your store and to place an order when it is closed.  This password is not related to the one what you use to log into Bricklink.  You may not want to use an easy one.  Mine isn’t “Password.”

Here you can select a minimum buy.  You may only want orders place over a certain amount.  I used to have a $1.00 minimum so the orders had to be over that.  Before Instant Checkout where you can pay when the order is placed, I had orders under a $1 not get paid.  Now not a problem.  You also can select Average Lot Value.  Each line item has to average that amount on the order.  I will buy from a store that has a minimum but not from with the average.  I have never used the average lot value.  Also another password so the buyer can ask to get around the minimum and average that you set.  Do check the Backup For Instant Checkout.  You do want a manual invoice sent if Instant Checkout can’t be used.

Lower on this screen there are checkboxes to select.  I allow buyers to ask for a quote.  I can enter the shipping and send the quote to the buyer.  It doesn’t make an order until it is accepted.  If a buyer has a negative feedback score, below zero, they can’t buy from the store.  I don’t check the Don’t Show Weight box.  You should show the weight of the shopping carts.

Most of these are up to you to use or not.  You may want to try the ones that I don’t have selected.  The only one that I recommend is the Enable Multiple Stockrooms.  Opening a store it used to be defaulted to one stockroom.  I want three.  I use all of them at one time or another.  I will show how I use them when we add pieces to the store.

Setting Up Your Store: Terms

The next one is setting up your store Terms and Conditions of your store.  This is where you put all the rules.  The timeframe how long a buyer has to pay for an order.  What happens if they don’t.  How long it takes to ship and order.  What happens if you are short a piece.  If you are going to have any fees.  Rules for any promotions are listed here.  It needs to be on this page.

I have no fees, no minimum buy and no lot limits.  You may want to.  I am always fine tuning my terms.  There are things that you don’t think of.  Until I had a buyer try to return something they didn’t want I never thought about returns.  There was nothing wrong with it they just didn’t want it.  That is why I have no returns.  One that I did have in my terms and is in many store terms is saying that the seller isn’t responsible for USPS losing your package.  PayPal says otherwise.  You are responsible for the package until it says delivered.  Which means you have to ship the package with a tracking number.  Otherwise, you will have to refund the buyer or PayPal does.  I removed it because PayPal doesn’t enforce my terms only theirs.  No one has perfect terms at first.  The more orders and the more problems that you encounter you will find more items to add.

Setting Up Your Store: Splash

The Splash page is where you can showcase your store logo.  Tell about your store and any other relevant information.  The rules need to be on the terms page.  You can choose to have no splash page.  You can customize one or use an externally hosted page.  You will need a site with an SSL security certificate since it won’t work without one.  It is easiest to customize your own or just have the Terms page

Lower on the page you can see your splash page.  This is if you are using a customized page and not an externally hosted one. You can have more than one and switch them out if needed.  If you click on the one that you have you can edit it.

Here you can edit the splash page.  This is mine when I used the custom one.  You can do a lot with it.  The whole thing is just an image I made with a graphic program.  I would add store updates at the top of the page when needed. I now use an external one on WordPress.

Setting Up Your Store: Shipping

This is an important one.  If you don’t have shipping and payment methods buyers won’t be able to check out of your store.  The shipping is also on the more difficult side to set up.  This is a list of some of my shipping methods.  A lightning bolt on the right means it is an Instant Checkout method.  The buyer can pay when the order is placed.  Anything else is a manual invoice where the seller has to type in the shipping amount and send the invoice out.

Then there is the policy you will make for shipping.  This is displayed below your terms in your store.  I do have a rate chart for Instant Checkout and for manual Invoice.  Here you will put your shipping days and everything else relevant for shipping.  Mine says I ship Monday-Friday.  I do ship Saturday morning but it is easier to not advertise that in case I have to be gone for the weekend and explain why I didn’t ship their order Saturday.

To set up a shipping method needs its own page.  Go to Setting Up Your Store: Shipping Method to see how to do that.

Setting Up Your Store: Shipping Method

Going back to the top of the shipping page is Shipping Methods.  There is an Add Shipping Method at the bottom of the section which brings you to a new screen.  There are three screens of info to answer then it goes back to the shipping method screen

Click on the method you made and goes to the screen below. You can give it a name, note on the method, auto or manual

Next is the shipping chart. The Courier API is wrong so don’t use. You will have to make your own or charge a flat rate. What it can’t do is calculate zone and weight. With Instant Checkout you can only charge a flat rate.

Next is Discounts and Insurance. Remember insurance is for you and not the buyer. If the order doesn’t show up, PayPal will refund the order from your account. I have very few buyers actually pay for insurance because of this. I insure orders over $50 myself to be safe.

You can add tracking and handling fees. For PayPal Seller Protection, you need to have a tracking number. The buyer is probably not going to pay for this either so you should buy tracking and insurance for any order you can’t afford to lose.

And there is more.  You can set up package dimensions.  At the bottom you can add a weight margin.  I have 10% added to weight and dimension and .5 oz added to weight.  The Instant Checkout isn’t exact and you will have to play around with these to get it right.  The way that you know it isn’t right is that you have to pay more for shipping than what the buyer was charged.

It is just that simple to set up a shipping method.  It isn’t that easy. It is the most difficult part of setting up your store initially. Also very important since buyers can’t checkout of the store without it.

Setting Up Your Store: Payments

You can set up payments in the next heading.  Hopefully you like PayPal since that is the only option for new sellers.  On my screen it says Disconnect.  If you don’t have PayPal set up then it will say Connect and have you go through the process of connecting your PayPal account to Bricklink.

The other option is payment through Stripe.  You need to make an account on Stripe.com.  Both these work with Instant Checkout so buyers can pay right away.  The set up is similar for Stripe as PayPal.  Even though a buyer can pay through PayPal without having an account, some people just don’t like PayPal.

For older accounts, you can create payment options like money orders.

And you can accept different currencies

Setting Up Your Store: Messages

Finally is the message templates.  You really don’t have to do anything to these to get your store going and just use the defaults.

If you do want to change one click Edit.  Below there is Conditional Block Macro Tags and Basic Macro Tags.  Open these up in another window and browse through them.  You can see how they are used in the default messages.  I changed the wording on some of the messages and also made them simpler, shorter and easier to understand.

You can click the Learn More on the What Are Macro Tags? and see what ones are available. With all the settings now set your store is closer to being opened.  Probably should add some inventory first. The one that I recommend using is ORDERTRACKNO

I am using it in my Drive Thru message. When I mark an order ship, I can send out the Drive Thru message saying the order has been shipped. The Default Message didn’t have this in it. I don’t know if that has changed. When you add the tracking number into your orders page it shows up on the order. Not everyone goes back to check Bricklink I also added a link to USPS.com that adds the tracking number into a clickable link.

Reserving An Item For Sale

You might need to save an item for a specific buyer. You might see that someone is trying to find an item in the forum and you might have one that isn’t listed. If you list it in your store, another buyer might get it before the one you intended it for can buy it. Reserving it for that buyer keeps anyone else for getting it.

Find the item in My Inventory. You will see under the Tiered Pricing there is the field Reserved For. Enter the BL username of the buyer and save it. That is all that you need to do besides alerting the buyer that you reserved an item for them

Under the My BL tab and My Activity it lists in Selling if you have any lots that you have reserved in case you need to find it in case you need to unreserve it. I have only reserved an item twice so far so it doesn’t come up a lot but in case it does you can see how it is done.

Order Management: Orders Received

Under the My Store tab on the top of the page is Orders. This is where all the orders that you receive show up.

The top part of the screen you can search your orders and Select by how. The settings will be mentioned below but right below that is this.

This is a wide screen depending how many things you check in the Settings. The most important is the first being the Order ID. Clicking on that takes you to the Order Details page. The column with the checkmark means it has been invoiced. If you Instant Checkout this will be check always. If you don’t, clicking on the icon will take you to the Invoice page. After the flag is the buyers info that I blocked out. Shipping, Insurance and other things can be auto filled in with Instant Checkout or manually filled in. If you are doing orders manually, make sure you add Shipping costs before sending the Invoice.

The next half of the screen is order total, stars, feedback and tracking number. If you enter the tracking number before sending out the Drive Thru message and you set up that message template up to include the tracking number then the tracking will be in the Drive Thru message. I show how that in the post of Setting Up Your Store: Messages.

From the top of the page if you click on Settings, you will see the above screen. This is what will show up on your Orders page. The defaulted ones can’t be changed but all the one in orange are you can choose. I don’t remember what the original ones are defaulted on but I do remember Tracking Number wasn’t. Nothing that you select here will change anything for your buyers. Their display options are in their settings.